Aroha Calls Premium
Premium is for high-volume service businesses, multi-location teams, dealerships, clinics, and brands scaling fast. Up to 5 numbers, Team Handover Mode, custom voice branding, weekly analytics, dedicated support.
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Premium
Multi-location, VIPs, white-glove support.
USD $269 · ex GST
Up to 5 lines
Numbers
Unlimited
Minutes
Weekly
Analytics
7-day money-back guarantee · Cancel anytime · Done-for-you setup
Best for
Franchises, multi-location clinics, busy trades, dealerships, brands scaling fast.
What ships in the Premium box.
Every Aroha plan is a full package. Here's exactly what you get when you sign up.
Up to 5 dedicated business numbers
Custom AI voice trained to your business
Team Handover Mode (live human transfer)
Multi-location, multi-staff calendars + reminders
Branded & customised knowledge base
VIP / urgent escalation rules
Weekly analytics report
Aurora business chatbot for the whole team
Priority onboarding + dedicated support contact
Every capability, in detail.
Voice AI
Up to 5 dedicated numbers
Multi-location, multi-brand. Each with its own routing rules.
Custom AI voice branding
Aroha trained to match your business tone, accent, slang.
Team Handover Mode
Hot-handoff to a real human mid-call when the rules say so.
Calendar & bookings
Multi-staff multi-location calendars
Book the right service with the right person at the right site.
SMS + email appointment reminders
Reduce no-shows. Confirm the day before automatically.
CRM & customer memory
Advanced CRM timeline
Lead profiles, lifetime value, custom tags, full search.
Email AI
Email AI — full team collaboration
Multi-inbox, custom templates, escalation queues.
Messages & SMS
AI SMS follow-ups
Quote chasing, win-back campaigns, post-job review requests.
Knowledge base
Branded & customised KB
Tone, voice, escalation, special-case rules — all yours.
Workflow automations
Connect calls → messages → bookings → CRM with zero code.
Analytics & reporting
Weekly performance analytics
Call volume, bookings, missed revenue, team performance.
Extras
VIP / urgent caller rules
VIPs go straight to the owner. Emergencies escalate live.
Aurora business chatbot
Your AI co-pilot — full team data, full automation power.
Setup & support
Priority onboarding + dedicated support
Leo personally onboards. Slack/email priority response.
How Premium compares.
Every feature, every plan, side by side. No surprises.
Premium FAQ
What does 'Custom AI voice branding' include?
We tune Aroha's tone, accent, slang, pacing and even handling of sensitive topics to match exactly how your brand speaks.
What's Team Handover Mode?
Aroha can hot-transfer a live call to a real human mid-conversation if the call meets your escalation rules — no awkward 'please hold' moments.
Do I get a real human on support?
Yes. Premium includes priority onboarding and a dedicated success manager. Leo is on Slack/email for you.
Ready to ship the Premium box?
Live in 24 hours. Cancel anytime. 7-day money-back guarantee. Or call Grace from Aroha and hear the flow live.
+64 3 667 2033 lets you hear from Grace from Aroha right now and see how she would handle your business.