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📦The Workhorse Pack

Aroha Calls Essentials

Essentials is the workhorse plan. Unlimited minutes, full receptionist behaviour, complete dashboard with email AI, SMS automations, transcripts, and CRM timeline.

Aroha Calls
Managed AI receptionist
Workhorse Pack
Essentials
Full-featured AI receptionist.
Numbers
1 line
Minutes
Unlimited
Email AI
Included
AC-02
v2026.4
From
NZ$199/mo
Aroha
Essentials · Workhorse Pack
AC-02

AC-02

Essentials

Full-featured AI receptionist.

NZ$199/month

USD $90 · ex GST

1 line

Numbers

Unlimited

Minutes

Included

Email AI

7-day money-back guarantee · Cancel anytime · Done-for-you setup

Best for

Trades, salons, clinics and any service business that wants a professional image and reliable lead capture.

What ships in the Essentials box.

Every Aroha plan is a full package. Here's exactly what you get when you sign up.

01

1 dedicated business number

02

Unlimited inbound AI minutes

03

Full Aroha AI dashboard with CRM, Email AI, Messages, Calendar

04

Knowledge base built for your business

05

Email + SMS automation

06

Done-for-you onboarding inside 24 hours

Every capability, in detail.

Voice AI

  • Full 24/7 AI receptionist

    Handles bookings, FAQs, transfers, and more — not just bookings.

  • Unlimited minutes

    No per-minute fees. Spam and robocalls filtered automatically.

Calendar & bookings

  • Smart booking + reminders

    Google Calendar sync, Aroha-managed booking rules, double-booking prevention, automatic confirmations.

CRM & customer memory

  • Customer memory + CRM timeline

    Every call, message and booking unified per customer.

Email AI

  • Email AI — full inbox automation

    Auto-reply, review queue, smart categorisation, custom templates.

Messages & SMS

  • SMS automations

    Missed-call texts, booking confirmations, follow-ups.

Knowledge base

  • Knowledge base setup

    Hours, services, pricing, policies, FAQs — fully tunable.

Analytics & reporting

  • Call summaries + transcripts

    Every call summarised + full transcript in dashboard.

Setup & support

  • Done-for-you onboarding

    Leo personally builds your KB, voice, and rules.

How Essentials compares.

Every feature, every plan, side by side. No surprises.

Compare every feature
Lite
NZ$99/mo
Essentials
NZ$199/mo
Professional
NZ$349/mo
Most popular
Premium
NZ$599/mo
Phone numbers & minutes
Dedicated business numbers
1
1
2
Up to 5
Inbound AI minutes / month
100
Unlimited
Unlimited
Unlimited
Forward existing number
Number porting
Multi-country numbers (NZ + US)
AI receptionist
24/7 AI receptionist
Bookings only
Full mode
Full mode
Full mode
Natural NZ voice
Custom voice branding
Spam & robocall filtering
Smart routing & live transfers
Team Handover Mode
VIP / urgent caller rules
Bookings & calendar
Real-time availability
Google Calendar sync
Aroha-managed booking rules
Google Calendar setup handled by us
Multi-staff calendars
Multi-location bookings
SMS + email reminders
CRM & customer memory
Caller ID & call logs
Basic customer memory
Full CRM timeline
Lead profiles + tags
Lifetime value tracking
Email AI
Email summaries to inbox
Email AI auto-reply
Review queue
Smart categorisation
Custom templates
Team collaboration
Messages & SMS
Missed-call SMS auto-reply
Booking confirmations (SMS)
AI SMS follow-ups
Win-back & review campaigns
Knowledge base & workflows
Simple KB (hours, services, FAQs)
Advanced KB (custom workflows)
Branded & customised KB
Workflow automations
Analytics & reporting
Call logs & summaries
Full transcripts
Performance analytics
Monthly
Weekly
Missed revenue tracking
Team performance reporting
Aurora — your AI business co-pilot
Aurora business chatbot
Aurora full data context
Aurora workflow automation
Setup & support
Done-for-you onboarding
Live in 24 hours
Standard email support
Priority onboarding
Dedicated success manager
Pricing & guarantees
Monthly price (NZD)
$99
$199
$349
$599
Monthly price (USD)
$45
$90
$157
$269
7-day money-back guarantee
Cancel anytime
No contracts

Essentials FAQ

How is Essentials different from Lite?

Lite is bookings-only with 100 minutes. Essentials is unlimited minutes, full receptionist behaviour, full dashboard with Email AI + CRM + transcripts.

Will Essentials replace my receptionist?

For most service businesses — yes. Essentials handles every inbound call, every booking and every email follow-up.

What about multiple numbers?

Essentials is 1 number. For multi-brand or multi-department, jump up to Professional (2 numbers) or Premium (5).

Ready to ship the Essentials box?

Live in 24 hours. Cancel anytime. 7-day money-back guarantee. Or call Grace from Aroha and hear the flow live.

+64 3 667 2033 lets you hear from Grace from Aroha right now and see how she would handle your business.