Answer Every Call. Book More Customers.

Aroha Calls answers every call with a natural voice, books appointments, and handles customer questions — so you can focus on running your business.

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Your Business, Always Answered — AI Receptionist That Works 24/7.

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Sign Up & Choose Your Plan

Pick the plan that suits your business — Starter, Professional, or Premium. Setup is included, and you’ll be live in no time.

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Get Your Telnyx Number

We’ll set you up with a Telnyx number — a reliable business phone line that works over the internet. No messy installs, no downtime. Just a number ready to take calls immediately.

Customize Your Receptionist

Add your business hours, services, pricing, FAQs, and booking preferences. Your AI receptionist is trained to sound natural and handle every customer the way you would.

Our AI-driven customer service solutions redefine engagement, making every interaction efficient and meaningful.

Frequently Asked Questions

Quick answers about setup, numbers, billing, and how Aroha Calls works.

Do I need special equipment to use Aroha Calls?

No extra hardware needed. We provision a Telnyx business number for you, connect it to our AI receptionist, and sync your calendar. You can keep your current mobiles/landlines—forwarding and routing are handled in the cloud.

What’s a Telnyx number and why use it?

A Telnyx number is a modern VoIP business phone line. It’s fast to set up, reliable, and lets us route calls to the AI or your team with crystal-clear audio. Pick a local NZ number, add more as you grow, and manage everything online.

How long does setup take?

Most businesses go live the same day. We: (1) assign your Telnyx number, (2) load your hours/services/FAQs, (3) connect Google/Outlook calendars, and (4) test a real call. Setup is included on every plan.

Can I keep my existing phone number?

Yes. You can forward your existing number to your new Telnyx line, or port it (bring your number over). We’ll advise the best option for your carrier and plan.

How does appointment booking work?

We connect Cal.com to your Google/Outlook calendar. The AI checks live availability and books services into the correct event type (e.g., haircut, colour). Confirmation details are sent instantly; reminders are available on Professional+ plans.

What’s the difference between Starter, Professional, and Premium?

Starter covers the basics (1 number, bookings, FAQs, call summaries). Professional adds 2 numbers, call routing/transfer, advanced Knowledge Base, and monthly analytics. Premium adds up to 5 numbers, VIP routing/escalation, branded AI voice, SMS/email reminders, weekly analytics, and priority support.

Can I cancel anytime? Do you offer refunds?

Yes—cancel anytime and your plan stays active until the end of the billing cycle. Because our service is digital and delivered instantly, we don’t provide refunds for partial periods (see Return & Refund Policy). A 7-day free trial lets you test risk-free.

How are call summaries and transcripts delivered?

After each call, we email a short summary and the transcript to your chosen address. You’ll see who called, what they needed, and any booking details. Premium bundles deeper analytics and weekly insights.

What about privacy and data security?

We follow NZ privacy expectations and only use call data to provide the service (summaries, transcripts, analytics). See our Privacy Policy for full details and data-handling practices.

Can the AI route urgent or VIP callers to my mobile?

Yes. Professional supports call routing/transfer to mobiles or departments. Premium adds priority routing and escalation rules (e.g., VIP callers first, urgent calls flagged and forwarded).

Which industries does Aroha Calls work best for?

Salons & barbers, trades, clinics, auto shops/dealerships, cafés & restaurants—any business that misses calls during busy hours or needs reliable booking over the phone.

What support is included?

All plans include setup and standard support via email. Premium includes dedicated onboarding and priority support. If you ever need changes (hours, pricing, services), send them through and we’ll update your Knowledge Base.