Meet Your AI Receptionist 📞 Answers every call & books appointments — 24/7.
For salons, clinics, tradies, gyms, real estate, automotive — any appointment-based business. Aroha Calls greets customers instantly, captures details, checks availability, and confirms bookings so you never miss a client or sale — day or night.
Hear It In Action
Call our demo receptionist now — hear how Aroha Calls answers, greets, and books appointments just like a real team member.
+64 3 667 2039Available 24/7 • NZ Local Number
About the Demo
This demo is set up for Hair & Co, a sample business used to showcase how Aroha Calls handles real customer interactions — answering calls, confirming bookings, and sending instant summaries after each conversation.
Trusted by local NZ businesses in every industry
Your Business, Always Answered
How Aroha Calls Works
Be live fast — get a business number, set your preferences, and your AI receptionist starts answering & booking 24/7.
Get Your Number
Choose a new business line or forward your existing one.
- Instant activation & simple forwarding
- Keep or port your current number anytime
- Smart routing to mobiles, teams, or branches
Set Your Rules
Tell your AI receptionist your hours, services, pricing, and booking rules.
- Custom greeting & FAQs
- After-hours & holiday behaviour
- Tailored to your brand tone and policies
Start Booking
Every call is answered instantly. Details are captured, availability is checked, and appointments are confirmed.
- Bookings placed directly into your system
- Missed-call texts, summaries & transcripts
- Reminders & follow-ups to reduce no-shows
Aroha Bookings — Built for Our AI, Ready for Your Business
Aroha Bookings is our own scheduling system, purpose-built to work seamlessly with your AI receptionist. Share your custom booking link anywhere (website, Instagram, Google profile, email) and customers can book in seconds.
Simple Booking Links
Get a branded Aroha booking URL for your business and services. Drop it on your site or profile — no plugins, no code, no “connecting”.
Our Calendar, Your Rules
Built-in calendar with service durations, buffers, staff schedules, and closed dates. Designed to avoid double-ups and keep days flowing.
Made for the AI Receptionist
The AI answers calls, captures details, and confirms into Aroha Bookings automatically. Summaries and updates are sent right after.
Option to Sync
Prefer your current setup? We can sync with Google or Outlook so availability and confirmed bookings reflect there as well.
Works hand-in-hand with Aroha Calls. Your AI answers and Aroha Bookings confirms — automatically.
Our AI-driven customer service solutions redefine engagement, making every interaction efficient and meaningful.
Calls answered
More bookings per month
Live across NZ
Frequently Asked Questions
Quick answers about setup, numbers, billing, and how Aroha Calls + Bookings work together.
Do I need special equipment to use Aroha Calls?
No extra hardware needed. We set up a dedicated business number for you (or forward your existing line) and the AI receptionist answers in the cloud. Your mobiles/landlines keep working as usual.
Do I get a new business number?
Yes—most customers choose a local NZ number so the AI can answer every call reliably. You can also keep your current number and simply forward it, or port it later. Everything is managed online.
How long does setup take?
Most businesses go live the same day. We activate your number, load your hours/services/FAQs, add booking rules, and run a real test call. Setup help is included on every plan.
Can I keep my existing phone number?
Absolutely. You can keep your current number and forward it to Aroha Calls, or port it across so it becomes the main line. We’ll recommend the best option for your situation.
How does appointment booking work?
Aroha Calls answers, captures details, and confirms times directly into Aroha Bookings — our own calendar built for the AI. Prefer your current setup? We can sync with Google or Outlook so confirmed bookings reflect there as well. You also get a custom booking link to place on your website, social profiles, or Google listing so customers can book themselves anytime.
Can I use my existing Google or Outlook calendar?
Yes. Aroha Bookings is the default (fastest) option, but if you prefer to stay with Google or Outlook, we can sync availability and confirmed bookings so your schedule stays accurate. No need to change your day-to-day workflow.
What’s the difference between Starter, Professional, and Premium?
Starter covers the essentials (1 number, AI answering, knowledge base, booking confirmations, summaries). Professional adds more numbers, smarter routing/transfer, expanded FAQs, and monthly analytics. Premium adds multi-location, VIP/urgent rules, reminders/follow-ups, deeper analytics, and priority support.
Can I cancel anytime? Do you offer refunds?
Yes—cancel anytime and your plan runs until the end of your billing cycle. We also offer a 7-Day Money-Back Guarantee from your first activation, so you can try Aroha risk-free.
How are call summaries and transcripts delivered?
After each call you’ll receive a short summary and transcript via email (and optional SMS alerts). You’ll see who called, what they needed, and any booking details. Higher plans include weekly insights and trend reports.
What about privacy and data security?
We only use call and booking data to provide the service (answering, summaries, reminders, analytics). Data is stored securely and handled according to our Privacy Policy. You control what’s saved and for how long.
Can the AI route urgent or VIP callers to my mobile?
Yes. You can set rules to transfer certain callers to mobiles or teams. Premium adds priority routing and escalation (e.g., VIPs first, urgent calls flagged and forwarded).
Which industries is Aroha Calls best for?
Any appointment-based business: salons & barbers, trades, clinics, gyms, auto, real estate, hospitality, and more. If missed calls cost you bookings, Aroha Calls pays for itself.
What support is included?
All plans include setup assistance and standard email support. Professional adds monthly check-ins; Premium includes dedicated onboarding and priority support. Send us changes (hours, pricing, services) anytime and we’ll update your knowledge base.
We'll customise your AI receptionist to fit your business
Aroha Calls tailors tone, booking rules, and FAQs so it sounds like your real receptionist.